Primo Policies

PRIVACY POLICY

Primo Plastics is committed to supporting the 'National Privacy Principles for the Fair Handling of Personal Information' which set clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations.


We respect our customers' right to privacy of their personal information. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.

  • What Personal Information Is Collected?

    We usually collect information such as your name, address, telephone number, and financial details. We use this information to provide our services to you, to fulfill administrative functions associated with these services, to enter into contracts with you or third parties and for marketing and client relationship purposes.


    Primo Plastics takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required.


    The types of measures we take vary with the type of information, and we use a variety of physical and electronic security measures including restricting physical access to our offices, firewalls and secure databases to keep personal information secure from unauthorised use, loss or disclosure.


    Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.

  • How is Personal Information Used?

    Primo Plastics will generally only use or disclose your personal information as follows:

    • to provide the product or service you have requested or to answer your inquiry;
    • to third parties where we have retained those third parties to assist us to provide the products or services you have requested;
    • to other entities within Primo Plastics to enable the development and marketing of other products and services and to improve our customer service in general;
    • as otherwise legally permitted.
  • Access to Your Personal Information

    We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law).


    If you require access to your personal information, please e-mail info@primoplastics.com.au


    Of course, before we provide you with access to your personal information we will require some proof of identity. For most requests, your information will be provided free of charge, however we may charge a reasonable fee if your request requires a substantial effort on our part.

  • More information

    More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at https://www.privacy.gov.au/

  • TERMS OF USE

    Primo Plastics will not be liable under any circumstances for any loss of profits or any damages of any kind recognised by law (even if it has been advised of the possibility of such loss of profits or damages) which are the consequence of you: acting, or failing to act, on any information contained on or referred to on the website and/or any of the linked websites; and using or acquiring, or your inability to use or acquire, any service or product contained or referred to on the website and/or any linked sites (see below).


    From time to time, this website contains links to other websites that are owned and operated by third parties and which are not under the control of Primo Plastics.


    In relation to such websites, Primo Plastics provides the links to other sites as a convenience to you. The existence of a link to other sites does not imply any endorsement by Primo Plastics of the linked site; and is not responsible for the material contained on those linked sites.


    These conditions and all other specific and additional terms which govern your use of and access to this website will be governed by and construed in accordance with the laws of the state of New South Wales, Australia, and you acknowledge that you submit to the non-exclusive jurisdiction of the courts of New South Wales and any court hearing appeals from those courts.

To find out more about our product range or to talk to one of our friendly Primo Plastic team about your packaging needs, don’t hesitate to get in touch

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